Patient Updates

One-way text, photo, and video updates are only visible for account administrators. If you are a parent or guardian and do not have access to patient updates, please discuss your account access with the hospital staff.

How do I view photos or videos sent to me from the care team?
On the home screen, below the camera feed, will be listed new messages, photo, or video messages in order from newest to oldest.  Click on the photo or vide...
Fri, Dec 11, 2020 at 1:26 PM
Why can't I see the photo or video that was sent to me in the past?
Some photos and videos may be set to expire after 24 hours. If you would like the photos and videos to remain active in your AngelEye account, please discus...
Fri, Dec 11, 2020 at 1:26 PM
Can I save or download photos or videos sent to me?
At this time, photos and videos cannot be downloaded from AngelEye. Recording or storing any information from AngelEye is prohibited and can result in termi...
Fri, Dec 11, 2020 at 1:27 PM
Can I respond to the messages, photos and videos sent by the care team?
No. AngelEye provides one-way communication from the care team. The hospital staff does not receive any messages through AngelEye; you cannot respond to the...
Fri, Dec 11, 2020 at 1:28 PM
Can my family members see the messages, photos, and videos, sent by the care team?
Only Administrative account holders can see the messages, photos, and videos sent from the care team. Additional family members only have access to the came...
Fri, Dec 11, 2020 at 1:29 PM