Administrative account holders are typically parents, guardians, or primary care providers. The baby’s mother is almost always the Primary Admin account holder. Primary and Secondary Admin accounts have the same level of access. Administrative accounts are the ONLY accounts that can add additional family members, view educational materials, and receive one-way text, photo, and video messages from staff. All administrative users must be properly consented before being designated as an administrative account holder. Administrative family account holders cannot delete each other, or any family members added by the other administrative account holder.
Note: The ‘Give this person Secondary Admin access?’ box must be checked in order to grant the user administrative access.
