Patient Updates

How do I view photos or videos sent to me from the care team?
From the ‘My Patients’ tab, click ‘View’ next to the patient. Scroll below the camera feed and click on the ‘Clinical Communication’ tab to see photos and v...
Fri, Dec 11, 2020 at 2:57 PM
Why can't I see the photo or video that was sent to me in the past?
Some photos and videos may be set to expire after 24 hours. If you would like the photos and videos to remain active in your AngelEye account, please discus...
Fri, Dec 11, 2020 at 2:58 PM
Can I save or download photos or videos sent to me?
At this time, photos and videos cannot be downloaded from AngelEye. Recording or storing any information from AngelEye is prohibited and can result in termi...
Fri, Dec 11, 2020 at 2:58 PM
Can I respond to the messages, photos and videos sent by the care team?
No. AngelEye provides one-way communication from the care team. The hospital staff does not receive any messages through AngelEye; you cannot respond to the...
Fri, Dec 11, 2020 at 2:59 PM
Can my family members see the photos, videos, and texts sent by the care team?
Only administrative account holders can see the photos, videos, and messages sent from the care team. Additional family members only have access to the came...
Fri, Dec 11, 2020 at 3:00 PM