Camera/Live Stream Related Questions
This means that the camera has been placed into Privacy Mode. Your baby is likely receiving care, or temporarily out of the bed space. Any calls related to ...
Fri, Dec 11, 2020 at 10:50 AM
Yes! You can add a family member by clicking ‘My Family Members’ on the left side bar. Then click the ‘Add New Family Member’ button. You...
Fri, Dec 11, 2020 at 10:19 AM
Yes, administrative account holders can pause the live stream for certain family members. You can toggle a family member's access by going to the ‘My Fa...
Fri, Dec 11, 2020 at 10:39 AM
Please contact the hospital for assistance with camera positioning and/or focusing if this is preventing you from viewing your baby.
Fri, Dec 11, 2020 at 10:49 AM